What people usually ask

Constela serves businesses in Ecuador: your assistants talk to your customers in Spanish and the app is in Spanish. This English version of the site is for business owners who prefer to read in English.

Just a web app: it opens in the browser and you can add it to your phone or computer's home screen like any other app. It takes almost no space and asks for no odd permissions. Your assistants don't run on your phone: everything runs on our server, so they work even when the app is closed. How to install it

Several: Constela is a team of AI agents and you choose the ones your business needs. Today you can hire the salesperson, the receptionist, the follow-up executive and the graphic designer; each does only its own job. You turn them on from «Your assistants» in the app; we confirm the price of each before charging. The ones marked «Coming soon» can't be hired yet. See the assistants

By QR code: it connects in minutes with your usual number, by scanning a code as you do when you open WhatsApp on your computer. It's quick, but it isn't the official way: WhatsApp may block the number. If you choose it, the app explains that risk and you accept it.

Official (from Meta): the recommended and safest way for your number. We are enabling it; you can request it from the app and we'll let you know. With the official one, Meta charges for service messages beyond the 1,000 free per number each month, at its own prices (who pays and how).

It writes in your style, not like a robot. But it doesn't deceive: if a customer asks directly, it tells the truth and offers to put them through to a person.

Before sending, every message goes through a check: made-up prices, discounts without your permission, unverified payments and repeated messages are stopped. You also see every conversation and can take over any chat whenever you want.

Yes. If you write from the business phone, your assistant goes quiet in that chat. And whatever it doesn't know, it asks you; with your answer, next time it knows.

We confirm the price before charging; the first 7 days are free. Setting up and testing your assistant costs nothing. Pricing, payments and WhatsApp messages

They are read to propose changes and are not kept: neither the file nor its text. Only its name and what you approved are recorded. What your assistant learns serves only your business.

You can stop whenever you want. You can ask for a copy of your data and for it to be deleted.

Yes: the receptionist books, confirms and reminds your customers of their appointments, and lets you know when someone cancels. You can have it on its own, without the salesperson. The receptionist